You may use these pages to understand general UK mobile-service concepts and prepare questions for a provider. Using the website does not create a mobile-service contract or an agreement for us to act on your behalf.
Our role
We provide general information only. We do not sell or arrange any product, accept network payments, provide account support or receive commission. Calls are for guidance; ordinary call charges from your telephone provider may apply.
Your decisions
Confirm the relevant provider’s current terms, eligibility, destination rules and coverage information before acting. The provider’s own agreement governs its service. Our explanations do not vary that agreement.
Accuracy and links
We aim to describe information clearly but cannot promise that every page remains current after publication. External links are supplied as reference material and do not imply endorsement. If you identify an error, use the contact page to tell us the page and issue without disclosing private account data.
Responsible use
Do not misuse the guidance line, impersonate a provider or use the website to collect another person’s credentials. Nothing in these terms is intended to exclude rights or responsibilities that cannot lawfully be excluded.